By Kristi Hines (Contributor, KISSmetrics blog) One of the top things that helps increase a visitor’s confidence in your website, particularly if it is a blog, is evidence of social proof. This evidence comes in the form of displaying social engagement numbers including your subscribers, followers, fans, tweets, likes, and other social shares. While perusing [...]
Posts Tagged "KISSmetrics"
By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) “Isn’t customer development just product management?” “You don’t really need product management if you do customer development right.” “Customer development is fine for startups with no process, but it doesn’t fit into a mature product management organization.” I’ve heard all 3 of these, and I [...]
By Kelley Boyd (Founder & Strategist, Think Experience) My first experience at Lean Startup Machine (LSM) was also the first Lean Startup Machine ever held. It was just over a year ago, and I mean that literally. I walked into LSM at Hive at 55 and began relationships that I hold among the closest in [...]
By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) When you hear a customer complain about your product, do you: Change the subject? Immediately promise that you’ll fix it? Focus instead on the positive feedback and the parts of your product that they really like? Think to yourself, “what a jerk”? Oh, come on, [...]
By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) True or false? If you’re asking a favor of someone, it’s best to give them plenty of freedom in terms of how and when they do it. I mean, it seems awfully presumptuous to not only ask for a favor, but also to ask that [...]
By Sarah Milstein (Organizer, Ignite: Lean Startup) Join us for an evening of Lean Startup talks with a twist. Each brave presenter gets five minutes and 20 slides — which advance automatically every 15 seconds. Fast-paced, thought-provoking and social, this Ignite features presentations from in-the-trenches entrepreneurs ready to share their lessons learned. The evening’s slate [...]