These are the skills I’ve found to be the most important as a non-technical founder to make herself useful at a startup. By Elizabeth Yin (Co-Founder, LaunchBit) For all intents and purposes, I’m the non-technical co-founder of my internet company LaunchBit, an ad network for email. I barely write a line of code anymore. So [...]
Posts Tagged "Customer Service"
3 Ways To Scale Without Losing Savvy Customer Service
November 7, 2011 – 11:00 am
By Natalia Oberti Noguera (Founder & CEO, Pipeline Fellowship) How can a low-tech, high-touch startup scale to a high-tech one without losing users? I asked several tech startup founders, community managers, and users for any lessons learned on how startups can successfully transition their early adopters, who are used to feeling like VIPs, to technology [...]
